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How bookings work

How members book and what to expect as a host.

Note: We currently operate as a marketplace, connecting members directly with hosts. All bookings are made between you and the member, not through our platform.

How members book

Members can book in one of two ways:

  1. Through your website or booking platform

    • Members click through to your website and enter the member discount code you’ve provided at checkout to apply their discount.

  2. By contacting you directly

    • Members can submit an enquiry through the platform to ask questions or request to book.


What this means for you

  • You control the entire booking process

  • Your own booking terms and cancellation policies apply

  • All payments are handled directly by you

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