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Misuse of discount codes

Important: We take misuse of discount codes and the integrity of the platform seriously to ensure that hosts continue to offer meaningful discounts to our community.

Hosts generously offer exclusive discounts to members as a thank you for the incredible work you do. To keep these offers secure and sustainable, we ask all members to follow the below.

Who can use the discount?

  • Discounts are strictly for members only

  • You must be the primary guest when booking an escape

  • Discount codes must not be shared with non-members, including friends or family


What counts as misuse?

  • Sharing discount codes with non-members

  • Booking on behalf of someone else using your membership


What happens if a discount is misused?

  • We’ll always try to contact you first to understand what’s happened

  • If misuse is confirmed, this may result in suspension or revocation of membership

  • If we’re unable to reach you, membership may be revoked immediately in line with our terms

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