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Your account explained

A guide to your account area as a member and what you can and can’t do currently.

Your member account area is where you manage your details, membership and activity. You'll see these options in the side menu:

  • My account: Update your email, change your password or delete your account

  • Favourites: View and manage your saved escapes

  • Recently viewed: View your recently viewed listings

  • Enquiries: See enquiries you've sent to hosts


How to access your account area

  1. Make sure you're logged in

  2. Click the menu icon in the top-right corner

  3. Select My account


Your membership details

You can view your membership information at any time, including:

  • Membership number

  • Role

  • Join date

  • Membership type

  • Membership status

  • Expiry date


Updating your name

You can't update your name yourself just yet. Contact us, and we'll be happy to update it for you.


Updating your role

If you change roles during your membership, you don't need to do anything. If you decide to renew, select your current role during reverification.

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