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Updating your email and password

A step-by-step guide to updating your email and password.

Updating your email address

  1. While logged in, click the menu icon in the top-right corner of the platform

  2. Select My account

  3. In the side menu, click My account

  4. Under Change email address, enter your new email address

  5. Click Save

    • You’ll see an on-screen message confirming your email has been updated successfully, and you’ll also receive a confirmation email


Updating your password

  1. While logged in, click the menu icon in the top-right corner of the platform

  2. Select My account

  3. In the side menu, click My account

  4. Under Change password, enter your current password

  5. Create a new secure password

    • At least 8 characters

    • At least one uppercase, one lowercase and one special character required

  6. Click Save

    • You’ll see an on-screen message confirming your password has been updated successfully, and you’ll also receive a confirmation email

    • We recommend updating your password regularly for added security

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